Dashboard timing out when fetching metadata

Resolved

Degraded performance

Started about 2 years agoLasted 36 minutes

Affected

Dashboard

Data Availability

Countline Groups

Sensor Status

Intervention Analysis

Near Miss Analysis

Updates

Resolved
June 26, 2024 at 8:30 AM
Resolved
June 26, 2024 at 8:30 AM
This incident has been resolved.
Monitoring
June 26, 2024 at 8:23 AM
Monitoring
June 26, 2024 at 8:23 AM
We implemented a fix and are currently monitoring the result.
Identified
June 26, 2024 at 8:22 AM
Identified
June 26, 2024 at 8:22 AM
A compression policy on our production database is causing slow running queries affecting all calls to the DB.
Investigating
June 26, 2024 at 7:55 AM
Investigating
June 26, 2024 at 7:55 AM
We are currently investigating this incident.

VivaCity Labs - Dashboard timing out when fetching metadata – Incident details