VivaCity Labs - Notice history

Experiencing partial outage

API - Partial outage

Realtime Data - Operational

99% - uptime

Home Page Metrics - Major outage

Notice history

Dec 2025

Database Maintenance Window
Scheduled for December 19, 2025 at 3:00 PM – December 21, 2025 at 3:00 PM 2 days
  • Planned
    December 19, 2025 at 3:00 PM
    Planned
    December 19, 2025 at 3:00 PM

    We will be performing a major database upgrade over Christmas and New Year to improve the long-term performance, resilience, and scalability of our platform.

    These dates reflect the minimum time required to complete each stage of the migration, which have been scheduled over weekends during the holiday period to reduce the impact on day-to-day operations for our customers. The sensors themselves will continue to operate and collect data, with data being inserted into the database after the downtime period.

    If your team anticipates needing access to the Dashboard or API during these periods, please let us know so we can support you where possible. Thank you for your understanding as we perform the upgrade.

Countline Speed Analysis outage
  • Investigating
    Investigating

    Countline Speed Analysis cannot be accessed at the moment. This incident was created by an automated monitoring service.

Trends Analysis outage
  • Investigating
    Investigating

    Trends Analysis cannot be accessed at the moment. This incident was created by an automated monitoring service.

Home Page Metrics outage
  • Investigating
    Investigating

    Home Page Metrics cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sensor Status outage
  • Investigating
    Investigating

    Sensor Status cannot be accessed at the moment. This incident was created by an automated monitoring service.

Nov 2025

Home Page Metrics outage
  • Resolved
    Resolved

    Home Page Metrics is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Home Page Metrics cannot be accessed at the moment. This incident was created by an automated monitoring service.

Trends Analysis outage
  • Resolved
    Resolved

    Trends Analysis is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Trends Analysis cannot be accessed at the moment. This incident was created by an automated monitoring service.

Countline Groups outage
  • Resolved
    Resolved

    Countline Groups is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Countline Groups cannot be accessed at the moment. This incident was created by an automated monitoring service.

Near Miss Analysis outage
  • Resolved
    Resolved

    Near Miss Analysis is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Near Miss Analysis cannot be accessed at the moment. This incident was created by an automated monitoring service.

Data Availability outage
  • Resolved
    Resolved

    Data Availability is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Data Availability cannot be accessed at the moment. This incident was created by an automated monitoring service.

Oct 2025

Data Availability outage
  • Resolved
    Resolved

    Data Availability is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Data Availability cannot be accessed at the moment. This incident was created by an automated monitoring service.

Trends Analysis outage
  • Resolved
    Resolved

    Trends Analysis is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Trends Analysis cannot be accessed at the moment. This incident was created by an automated monitoring service.

Countline Groups outage
  • Resolved
    Resolved

    Countline Groups is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Countline Groups cannot be accessed at the moment. This incident was created by an automated monitoring service.

Countline Speed Analysis outage
  • Resolved
    Resolved

    Countline Speed Analysis is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Countline Speed Analysis cannot be accessed at the moment. This incident was created by an automated monitoring service.

Near Miss Analysis outage
  • Resolved
    Resolved

    Near Miss Analysis is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Near Miss Analysis cannot be accessed at the moment. This incident was created by an automated monitoring service.

Oct 2025 to Dec 2025

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